Sema Doc

Market Suggested Retail Price

$2.85

Distributors / Implementing Organizations

Hello Doctor

Manufacturing/Building Method

N/A

Intellectural Property Type

Trademarked

User Provision Model

Users can access the product by dialing *200# from their phones.

Distributions to Date Status

Unknown

Design Specifications

Sema Doc is a service that enables users to save and borrow money for medical expenses via their mobile phones, as well as get access to a doctor for medical consultations. It is a collaboration between Hello Doctor for Doctor Access, NCBA for Health Accounts and Health Loans. and Cannon Assurance for the Hospital Cash Benefit. Clients enroll in the service through a USSD service, by dialing *220# on their Safaricom line. After registration, they are supposed to pay KShs 300 ($2.85) a month in order to access the services. The service is available 24/7 and besides the active inquiry, the users are sent two SMS every day with various health tips. A call goes for Sh 60 unlimited talk, and short messages service (SMS) is free for Sema Doc service. On the back end, there is a team of 30 doctors who answer queries from the user and can give prescriptions over the phone. They are also able to refer people to the pharmacy for drugs.

Technical Support

Provided by Hello Doctor.

Replacement Components

N/A

Lifecycle

N/A

Manufacturer Specified Performance Parameters

Designer specified performance targets include: easy to use, affordable, and quick settlement of claims.

Vetted Performance Status

Unknown

Safety

No known safety hazards are related to this product.

Complementary Technical Systems

To access Sema Doc services, ones need to have an M-PESA account.

Academic Research and References

Compliance with regulations

Sema Doc is approved by the Ministry of Health in Kenya.

Other Information

None