Design Lead for the MSF Displacement Unit

Médecins Sans Frontières Spain – OCBA (Operational Centre Barcelona-Athens) is looking for a ‘Design Lead’ for the Displacement Unit

Location: Nairobi
Period: 2nd May – 21st December, 2018 (Full-time)

Médecins Sans Frontières is an international independent medical humanitarian organization, which offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race, religion, creed or political affiliation. The MSF movement is built around five operational directorates supported by 23 sections and offices
worldwide. MSF OCBA is one of those directorates. The operations are implemented by 41 field teams, 20 mission coordination teams and organizational units based in Barcelona, Athens, Nairobi and Buenos Aires. The field operations are guided and supported by 5 Operational Cells, the Emergency Unit and other supporting departments, including the Medical and Logistic departments, Organization & Systems and the Displacement Unit.

The Displacement Unit (DU) is an extension of the MSF Nairobi Unit. It was created as part of OCBA’s specialization plan for the decentralized units, a strategy to improve the quality of the OCBA operations by placing diverse capacities in regional hubs. The DU aims at identifying operational challenges and needs in the field, and at promoting and setting up innovative and multidisciplinary projects
at the heart of the Nairobi humanitarian hub. With a particular focus on the support of displaced populations, the DU is continually engaging with a range of local and international partners to develop a dynamic network of expertize in the field of innovation and humanitarian healthcare provision. Ongoing projects include the development of an ICT based platform for remote healthcare provision in Jordan, the assessment and diffusion of non-standard ideas implemented in the field, and coordination of a toolkit design for decentralized medical activities. To know more, please visit

This position is the focal point for initiation of DU projects and the motor of creative thinking in the
DU. Hierarchically, this position reports to the Head of the Displacement Unit.
More specifically the ‘Design Lead’ should:
 Plan and carry out identification of needs, problem framing and concept envisioning through
engagement with staff from missions, decentralized units, and departments at headquarters;
 Catalyse innovative thinking amongst the DU team and MSF staff;

The focal point for the initial project phases and the motor of creative thinking in the DU must:
 Lead the initiation and planning of the projects that have been assigned to him/her
 To organize and facilitate the assessment/identification of operational needs through emergent
dialogue and multi-disciplinary workshops, at the DU, in the field and in headquarters;

To articulate findings, conceptualize and propose new projects, together with the DU team
 Apply context-appropriate and innovative methodologies
 Deliver tangible outcomes (visualizations, simple reports/presentations)
 Participates in the planning of the Displacement Unit and ensures adequate reporting and representation
 Participates in the general medical and logistic meetings at OCBA and in meetings of the MSF
innovation club
To transmit capacities to DU staff while cementing capacities within the current processes:
 Support the DU team with programmatic and creative skills
 Engage with external actors working on similar topics or initiatives, setup and maintain a network
related to this function and participate in related events
 Maintain a database of ideas and champion the most relevant ones internally or externally when appropriate

 University Degree in Industrial design, social sciences (e.g. ethnography) or other relevant
 Experience with MSF or other humanitarian organisations
 Experience with management of innovation processes, research and design of
interventions in the public/global health domain
 Fluency in English, French – Knowledge of Arabic language will be an asset
 Familiarity with business model/service design
 Experience with MSF or another humanitarian organization
 Mentoring experience
 Visual/graphic design skills

 Multidisciplinary and cross-cultural communication
 Teamwork, enthusiasm and high motivation
 Process and strategic orientation
 Systemic problem solving (systems/design thinking)
 Autonomous, proactive self-management
 Experience and comfort in low-resource settings (accommodation and travelling)
 Knowledgeable in the international humanitarian context
 Behavioural flexibility
 Planning and organization
 Results and quality orientation

– Period: 2nd May – 21st December, 2018 (Full-time)
– 30% travel to the field
– Salary: 3,328,598 KES per year; secondary benefits according to OCBA Nairobi policy

How to apply
Applicants should send their curriculum vitae and cover motivation letter by email as a single file to by 26th February 2018, under the reference “Design Lead -Displacement Unit¨
Please note that MSF will only contact shortlisted candidates.

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