Worker Recruitment & Quality Control Manager

We’re on a mission to elevate the careers and livelihoods of millions of blue collar professionals, artisans, and other informal workers through the use of technology. Join us.

You:

You have exceptionally high standards, meticulous organization and attention to detail, and can develop and implement SOPs. You have worked with fundis and other blue collar professionals, from furniture makers to plumbers and hairdressers, and ideally have experience in recruiting and onboarding them. You have strong relationships with training institutions and professional networks, or are comfortable developing partnerships where you don’t already have connections. You are strict and don’t accept ‘ok’ as good enough.

A bit about the role:

As the Worker Recruitment & Quality Control Manager, you will be responsible for ensuring that the Lynk platform recruits high quality professionals, and supports them to thrive on the platform. The three main areas of work are:

1. Worker Recruitment

Developing new partnerships for recruitment with vocational training institutions and professional associations
Establishing SOPs for systematic testing and orientation of workers
Creating recruitment workplans and overseeing delivery by team
Ensure rigid adherence to timelines and testing & onboarding methods
Developing testing methodologies for various categories
2. Quality Control
Conduct quality and data audits of profiles on the system
Creating systems to manage quality when things go wrong
Developing & implement discipline system
3. Worker Support

Identifying opportunities to upskill and/or train Pros
Developing processes to enhance ongoing engagement with Lynk platform, through events and more

Successful candidates will have all or most of these qualifications:

5 years experience in designing and implementing SOPs and quality control mechanisms
Experience in recruitment, assessments and/or technical training fields preferred
Demonstrated expertise developing effective partnerships
Minimum 2-3 years experience managing teams
Excellent Excel & database management skills, and strong familiarity with and use of with social media and other online recruitment methods

  • : jobs@lynk.co.ke
  • : kennedy
  • : M. W.
  • : lynk.co.ke
  • : Job


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