First feedback was that the onboarding was non obvious – had to sign up with the Bear Creek provider – navigate around their free trial offer to avoid giving a credit card, then subscribe to the E4C knowledge bases (all three, why would anyone want just one?) and then tried entering question in search bar for resources rather than going back to somewhere else to enter a question.

I’m pretty sure that if I wasn’t a strong supporter of E4C I’d have dropped it at the point where it said USD20/month after 30 days, as the question in my mind was “is this worth the time penalty of the learning curve, for something I know I won’t be paying $20/month for”.