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When it's done well, service learning in engineering education can benefit communities and students. When it's done poorly, it looks more like "voluntourism." Photo: Bart Verwey / AusAID

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February 6, 2018

Service Learning or Voluntourism?

contributor: Cristian Birzer

One of the biggest threats we face as engineers working in global development is not lack of funding, and not too many problems in which we don’t know where to start, but “voluntourism.” Voluntourism is where people travel to a resource-constrained region to do work that they aren’t necessarily qualified to do. The problem is insidious in service learning in engineering education, which I’ll get to. First, let’s look at why voluntourism is a threat.

“There is some sort of opening ceremony and the community gives thanks for the great and wise intervention from western volunteers. Everyone is happy, so what is the problem?”

A typical example is where relatively well-off citizens from Australia, Europe, or North America travel to an impoverished community in Africa, Asia or South America and help build an orphanage or school. They work from dawn to dusk in sweltering conditions doing manual labor, under the supervision of someone who is qualified, or “has done the work before.” At the end of the project, there is a new orphanage or school and something for which the volunteers can be proud. There is some sort of opening ceremony and the community shows their thanks for the great and wise intervention and support from western volunteers. Everyone is happy, so what is the problem?

The problem is that there was no transfer of knowledge—no capacity building. Capacity building is essential in humanitarian and development work. The adage about fishing applies: “Give a person a fish, they will eat for a day; teach a person to fish, they will eat for a lifetime.” A bunch of volunteers traveling halfway across the world to learn how to anecdotally fish and then give those fish to a community isn’t capacity building. The community still can’t fish. They haven’t learnt anything useful from the processes. They become reliant and dependent on other people. More cynically, a lot of money has been spent on flying dozens of people halfway across the world; money that could be better used if the ultimate aim is to help the communities.

“An accountant volunteering to help a small business develop better financial systems is good. An accountant digging a trench is bad.”

Rather than flying somewhere to dig a trench, or paint a wall, why not give that money to the community directly and pay them to dig and paint? So much more could be done that way. But the voluntourists do not get their hands dirty and do not have that warm fuzzy feeling. They don’t want to just be a donor, they want to be integral to the solution, and that is selfish. Both can be achieved IF the volunteer is contributing in a way that others cannot. An accountant volunteering to help a small business develop better financial systems is good. An accountant digging a trench is bad.

I’m thinking about the spreading phenomenon of voluntourism now that the dust has settled and I can look back and reflect on a conference, the 2017 IEEE Global Humanitarian Technology Conference, held in San Jose, California (USA) in October last year. The event confirmed that there is a growing appetite for this work: for industry to more efficiently develop appropriate technology solutions, government wanting to understand how better to deliver aid, and universities tapping into the benefits of in-country service learning for students. In one session at GHTC, a number of universities discussed their service-learning programs. This is something in which I’m passionately involved, and fully aware of the difficult balancing act between student benefits and community benefits. I noticed that some programs were good, while some risked falling into the voluntourism trap. But is voluntourism a bad thing when the tourists are students and they are learning lessons? Personally, I think it is bad, but I am happy for discussion.

“Is voluntourism a bad thing when the tourists are students and they are learning lessons? Personally, I think it is.”

Without too many specifics, I will share a good example and bad example of service learning. If you send nursing students to a resource-constrained community, they will be able to directly help communities and do work that others cannot. These students have learned skills that aren’t easily transferable. This is good for the students and good for the community. I believe this is what universities should aspire to provide. However, if you send engineering students to a community to dig trenches, you risk voluntourism. The latter relies on the same logistics, consuming the same resources of academic administration, travel expenses and so on. But instead of sending trained healthcare workers, you are effectively paying to fly unskilled construction laborers into a community that already has untrained laborers ready to work.

In that latter scenario, most of the benefit goes to the engineering students. The engineering students learn to do something that they wouldn’t necessarily do in their engineering careers back home, but there is no capacity building in the community where they work. You could even argue that the students are taking jobs away from local laborers who might have been paid to dig trenches if not for the arrival of a foreign trench-digging crew. A slight modification would solve the problem. If the engineering students help manage a project and mentor community members, then knowledge is transferred, capacity is built and the system works.

“It isn’t easy. If it was, there would be more successful models of service learning than unsuccessful ones, and voluntourism wouldn’t exist.”

It is a difficult balancing act for universities. A building site only needs one project manager, and so you only really need to send one student. That is too limiting for the university. The balancing act is to send enough students to carry out projects in foreign countries were they can apply their knowledge, but to also build capacity in the communities. It isn’t easy. If it was, there would be more successful models than unsuccessful ones, and voluntourism wouldn’t exist. As a community of practitioners, academics and industry and government representatives, we need to make sure our good intentions are used as best as possible. This needs open honest conversation, a willingness to change, and a willingness to perceive.

And one more note on GHTC: In an attempt to reduce my carbon footprint, I may not be at the 2019 GHTC, but as far as conferences go, I feel like I get the most out of this one because of the people, because of their willingness to have honest conversation and because of an ability to question my way of thinking.

tags : analysis, education

Cristian Birzer

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