International Center for Journalists
CGNet Swara is a voice portal that enables ordinary citizens to report and discuss issues of local interest. To use it, they call a phone number using any mobile (or fixed line) phone. Callers are prompted to press “1” to record a new message, and “2” to listen to messages that have already been recorded. Once a message has been recorded from the field, professional, trained journalists, who access the system using a Web-based interface, review and verify the report. Approved reports are then made available for playback over the phone. The reports also can be accessed on the CGNet Swara website.CGNet Swara was launched as part of the Knight International Journalism Fellowships, a program of the International Center for Journalists.
CGNet Swara is working in Central Gondwana region in India. It is a product that can by deployed anywhere.
CGNet Swara is the distributor/implementator for the solution. They stated they are willing to offer guidance to other organizations who are seeking to establish similar services around the world.
This is an open source product.
This product impacts the Goal 9: “Build resilient infrastructure, promote sustainable industrialization and foster innovation” by developing “quality, reliable, sustainable and resilient infrastructure (…) to support economic development and human well-being, with a focus on affordable and equitable access for all” and Goal 16 “peace, justice and strong institutions”.
Communities with poor press, communication and information services.
The software underlying CGNet Swara is open-source and freely available from an online repository. The system was originally developed as a project at the Massachusetts Institute of Technology, and is currently maintained with the support of Janastu, Microsoft Research India and several volunteers.
CGNet Swara uses interactive voice services (IVR) for conventional functions and adding the ability for callers to contribute information to the system. The platform includes a moderator’s interface that enables privileged users to review the recordings, and optionally annotate or edit them, prior to making them public.
This is an open-source product. All functionalities within CGNet Swara platform can be used freely.
As of March 2016, CGNet Swara receives about 1,000 phone calls per day that would amount to over 2million calls so far. Most callers only listen to reports. Over the last year, there have been an average of 6 reports published per day and 11 impact reports per month. Since its inception in 2010, there have been a total of 8,832 published reports and 400 impact reports.
AM or FM
Where is the information that is being transmitted in the radio coming from? Radio station, cloud-based content, mobile or other source.
What is the range/distance that the radio can reach when transmitted?
Is there an option to access this device remotly/online? If yes, specify the technology (Internet, GSM, etc)
Does the device has capabilities to manage content remotly/through the Internet? If yes, specify the technology (Internet, GSM, etc)
How can users access the radio content broadcasted by this device? Radio receiver (personal radio), Internet (computer, phone), etc
CGNet Swara is a software that employs several languages, database and asterisk. Some of the libraries that need to be configured in server are: mysql, mysql-server, wget, gcc, gcc-c++, bison, libtermcap-devel, newt, newt-devel, ncurses, ncurses-devel, svn, zlib, zlib-devel, openssl, openssl-devel, kernel-devel, httpd, php-mysql, php and MySQL-python.
CGNet Swara has the aims to empower marginalized people, including India’s 80 million tribals, by giving them an outlet to communicate with each other and the national and global media. Because the system gives rural, low-literate communities a way to connect using their own words and voices, CGnet Swara also can play an important role in preserving some of India’s ancient tribal languages. Their vision is to scale the service within India and eventually beyond, creating an ecosystem of local reports that is universally accessible via low-cost mobile phones.
Although there are no reports/studies from testing organizations available, CGNet Swara counts with the support of several relevant organizations including Environics Trust, Gates Foundation, Hivos, International Center for Journalists, IPS Media Foundation, MacArthur Foundation, Sitara, UN Democracy Fund.
The system requirements in which the CGNet Swara server can be replicated are:
– A desktop computer running Linux and Asterisk.
– An Internet connection (for hosting the Web server).
– A telephone interface. CGNet Swara recommends the Topex Mobilink IP to enable calls via a cellular SIM card.
Compliance with in-country press and broadcasting regulatory framework is required to install a radio web portal.
Number of broadcasters, number of listeners reached.
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