Clean Team Toilet Waste Management Service
Clean Team Toilet Waste Management Service is a toilet delivery and maintenance service.
The Clean Team Toilet Waste Management Service is a service where the social enterprise Clean Team provides toilets to households for a monthly fee. Clean Team delivers, installs, maintains, and empties the toilet. Instead of buying a personal toilet and taking care of it, the customer pays regularly for a toilet service. In this way, the big initial investment cost and the unpleasant management of waste is avoided for the household. The service is targeted towards households in low-income settings in Ghana. The waste is collected weekly in sealed containers and taken away for safe disposal or re-use.
The price of the service starts from 8.62 USDconversion GHS to USD 12 Aug 2017 per month for 5 people. The customer pays one month in advance to get the toilet installed, after that payment is done weekly with mobile money.
The clean team waste management service is currently the only actor with this service on the market in Ghana. There is though a waste management company in Accra named Jekora Ventures that manages public toilets. Other examples of similar services in other countries are X-runner in Peru and Sanergy in Kenya.
Goal 6: Clean water and sanitation
Households in Ghana
The customer pays one month in advance to get Clean Team to install the toilet, after that payment is done weekly with Mobile Money. This fee includes the toilet, emptying of the toilet and maintenance of it.
Clean team has installed over 600 toilets and serves around 4500 people in Kumasi, Ghana.
Type of toilet
Method of evacuation
How the fecal sludge is stored
The holding volume of the containment
Time until emptying is estimated to be needed
Clean Team delivers, installs and services the Clean Team toilet which is a Urine Diverting Dry Toilet. Pick up of excreta is done up to two times a week. The waste is then transported for disposal, treatment or further use. Payment is normally done on a weekly basis but flexible payment plans are also possible. Clean Team has a service team of 40 employees.
Technical support is included in the service package.
Clean Team will replace malfunctioning components. By paying the monthly fee customers are ensured that they have a functioning sanitation facility.
Clean Team’s goal is to provide safe, affordable in-home toilets for low-income families. They wanted to create a service so that clients did not have to defecate in the open or in plastic bags, use unhygienic toilets, wait in lines and risk contact with pathogens. The system was created to reduce unsanitary conditions and disease spread.
The system has been successfully piloted and implemented in the second largest town in Ghana. Performance was evaluated as part of a Civil and Environmental Engineering Master’s Thesis at the Massachusetts Institute of Technology, titled Evaluation of Innovative Decentralized Sanitation Technologies in Ghana. The evaluation recommended that for large projects in densely populated areas, the Clean Team Toilet was the best choice if a reuse for waste and safe disposal of biocide can be established.
Having professionals safely remove and take care of excreta reduces the risk of contamination and disease spread.
Knutson, J. Evaluation of Innovative Decentralized Sanitation Technologies in Ghana. Luther College.
Maoulidi, M. A Water and Sanitation Needs Assessment for Kumasi, Ghana. Columbia University.
Mazeau, A. No toilet at home: implementation, usage and acceptability of shared toilets in urban Ghana. Loughborough University.
Unilever and WSUP piloted the project with about 100 families in the city of Kumasi, Ghana, before launching in 2012. The pilot was used to evaluate the usability of the service.
Clean team is exploring tiered pricing options for schools, households, businesses, public toilets, and community centers. Their plan for scale is to use financially viable methods to convert the waste into energy and organic fertilizer to sell to commercial farms in the region (though this process has not yet begun).
The clean team business evolved from the Uniloo project: a collaborative venture between WSUP (Water and Sanitation for the Urban Poor), Unilever, and design consultants IDEO. Promotional videos can be found here and here.
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