SeeClickFix

SeeClickFix

ICT community development awareness mobile application infrastructure fix public citizen

Product description Brand name and product description

SeeClickFix is a web platform that allows people to report non-emergency issues within their community related to local government bodies. The mobile application is capable to map user report and associate it with different inputs as comments, suggest courses of action, or add video and picture documentation. Users can receive notifications based on selected areas and keywords. It is possible to report anonymously too.

Target region(s) Target region for distribution/implementation (listed by country if specified)

Global.

Distributors/implementing organizations Organization(s) distributing/deploying this product directly to communities/individuals?"

Cities currently using SeeClickFix include: Chicago, Houston, Washington DC, Minneapolis, Oakland, among others.

Market suggested retail price Price per unit or service price per usage/terms (USD). Subsidies noted.

The SeeClickFix mobile application is free for citizens and community members to download and use, although users have to pay their mobile phone operator for data consumption. Professional accounts, which give implementing organizations and local governments the possibility to track and manage issues, have price packages based on the level of complexity and integration; basic functionality costs $40/month, and a “Plus” account costs $100 per month per 100,000 users. Local governments and implementing organizations need to contact SeeClickFix to agree to cost, terms and conditions.

Competitive landscape Similar products available on the market. May not be a comprehensive listing.
SDG targeted United Nations Sustainable Development Goals (SDGs) targeted with this product/application/service

Goal 11: Sustainable Cities and Communities)

Goal 16: Peace, Justice and Strong Institutions

Target user(s) Target user/consumer base (country, income segment)

Individuals, communities and local governments.

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