Hello Hope – Merhaba Umut


Hello Hope is a mobile app developed by TURKCELL that helps in the integration of the Syrian refugees in Turkey.

Product description Brand name and product description

Hello Hope (Merhaba Umut) is a mobile app that helps Syrian refugees in Turkey to be integrated into society easily by helping them learn the Turkish language easily. The app provides a list of the most common Turkish words as well as translation of common phrases into Turkish.

The app has a Turkish language learning component, instant audio translation between Turkish and Arabic, a frequently asked questions section which offers guidance on essential issues like registration and access to services and one-click access to Turkcell’s Arabic language call center.

Target region(s) Target region for distribution/implementation (listed by country if specified)

Turkey, Syria

Distributors/implementing organizations Organization(s) distributing/deploying this product directly to communities/individuals?"


Market suggested retail price Price per unit or service price per usage/terms (USD). Subsidies noted.


Competitive landscape Similar products available on the market. May not be a comprehensive listing.


SDG targeted United Nations Sustainable Development Goals (SDGs) targeted with this product/application/service

Goal 11: Sustainable cities and communities
Goal 16: Peace, justice and strong institutions

Target user(s) Target user/consumer base (country, income segment)

Syrian refugees

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