Updated on March 8, 2024


Created on May 26, 2017


An e-health application that provides connectivity support between healthcare personnel.

Developed By
  1. ClickMedix
Tested By
  • Einstein Global Health Center
Content Partners


Product Description

ClickMedix is an e-health platform designed to increase capacity and efficiency of physicians and health care organizations. Their mission is to bring affordable and quality health services to patients in underserved communities by enabling health organizations to reach more patients through handheld devices facilitating remote diagnosis, remote training and supervision of their staff assistants,  and health workers.

ClickMedix was developed in 2010 as a technology service enterprise by students from the Massachusetts Institute of Technologies (MIT) and Carnegie Mellon University.

Target SDGs

SDG 3: Good Health and Well-Being

Market Suggested Retail Price


Target Users (Target Impact Group)

Small and Medium-sized Enterprises, NGOs

Distributors / Implementing Organizations

Partners - Grameen Caledonian College of Nursing, MIT Public Service Center Botswana Ministry of Health, Botswana UPenn Partnership, Orange (Botswana) telecommunications* United Family Home Health Ministry of Health (Egypt), GSMA, Mobinil,University of Pennsylvania, Qualcom* SUNY Downstate NY Albert Einstein College of Medicine, Mayan Medical Aid Guatemala District Hospital* SNEHA Mumbai Global Development Collaborative ACCESS Health International, AIM Scientific Research Foundation, Total Transcription Solutions, Inc. ACCESS Health International, ISIF 2013 Grant Award City Health Office MTI Next Billion Project* Albert Einstein College of Medicine University of Illinois at Chicago Telehealth Center DermUtopia American Academy of Dermatology (AAD)* Medical Center in California* Hualien Hospital Harvard Mass General Hospital *Pilot deployments 2009-2010

Competitive Landscape

Direct competitors include Bahmni and OpenMRS.

Manufacturing/Building Method


Intellectural Property Type


User Provision Model

Along with direct sales, ClickMedix partners with interested NGOs, government agencies, and health organizations to deploy their ehealth platform.

Distributions to Date Status

ClickMedix has deployments in 18 countries, over 2,000 health practitioner users, and serves over 300,000 patients growing at more than 10,000 per month. Interview with representative Apple does not publish download statistics for their app store and the Android app shows that installs are between 100 - 500.

Design Specifications

Turn-key and customizable cloud-based web applications that are HIPAA compliant. Information is encrypted on the remote device, in transit and on the website. Support for all major operating systems, internet browsers, and mobile devices.

Product Schematics

Technical Support

Included with subscription

Replacement Components




Manufacturer Specified Performance Parameters

Using ClickMedix’s suite of risk assessment programs, health coaches and non-medically trained care givers are able to detect health risk symptoms (i.e. congestive heart failure, post-hospital rehab) to eliminate the need to visit ERs.

Vetted Performance Status

While not specific to this product, a study conducted in Uganda and Guatemala found that smartphone-based systems for teledermatology consultation using a medical student proxy are feasible for delivery of care in the developing world at relatively little cost. Physicians consulting with patients can consult with 4-10 times more patients. Patients receive specialist consultation in less than 3 days.



Complementary Technical Systems

Tele-ENT application - EntraView/EntraView specifications

Academic Research and References

Greisman, L., Nguyen, T.M., Mann, R.E., Baganizi, M, Jacobson, M, Paccione, G.A., Friedman, A.J. and Lipoff, J.B., 2014, Feasibility and Cost of a Medical Student Proxy-based Mobile Teledermatology Consult Service with Kisoro, Uganda, and Lake Atitlán, Guatemala, International Journal of Dermatology, 54(6), pp. 685–692.

Leeds, N., Singhal, R., Paul, J. and Annaswamy, A., 2015, Scalable Ecosystem Solution to Screen and Treat Patients with Chronic Infections and Hearing Loss in Emerging Markets, Technologies for Development, pp. 153–163.

Ho, B., Lee, M. and Armstrong, A.W., 2013, Evaluation Criteria for Mobile Teledermatology Applications and Comparison of Major Mobile Teledermatology Applications, Telemedicine and e-Health, 19(9), pp. 678–682.

Nguyen, K., 2013, Mobile Teledermatology in the Developing World: Implications of a Feasibility Study on 30 Egyptian Patients with Common Skin Diseases, Yearbook of Dermatology and Dermatologic Surgery, pp. 355–356.

Osei-Tutu, A., Shih, T., Rosen, A., Amanquah, N., Chowdhury, M., Nijhawan, R.I., Siegel, D. and Kovarik, C., 2013, Mobile Teledermatology in Ghana: Sending and Answering Consults via Mobile Platform, Journal of the American Academy of Dermatology, 69(2).

Compliance with regulations

HIPAA compliant

Evaluation methods

Field trials to evaluate rate of patients consulted

Other Information

BCA Case Study Developed Products - Diabetes, Heart Disease and Mental Health Management Tele-Dermatology, Tele-ENT (ear, nose, and throat) and Tele-Ophthalmology Customizable Features - Workflows, Payment Collection, Patient Registration, Referrals, e-Prescribe

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