An e-health application that provides connectivity support between healthcare personnel.
ClickMedix is an e-health platform designed to increase capacity and efficiency of physicians and health care organizations. Their mission is to bring affordable and quality health services to patients in underserved communities by enabling health organizations to reach more patients through handheld devices facilitating remote diagnosis, remote training and supervision of their staff assistants, and health workers.
Partners – Grameen Caledonian College of Nursing, MIT Public Service Center Botswana Ministry of Health, Botswana UPenn Partnership, Orange (Botswana) telecommunications* United Family Home Health Ministry of Health (Egypt), GSMA, Mobinil,University of Pennsylvania, Qualcom* SUNY Downstate NY Albert Einstein College of Medicine, Mayan Medical Aid Guatemala District Hospital* SNEHA Mumbai Global Development Collaborative ACCESS Health International, AIM Scientific Research Foundation, Total Transcription Solutions, Inc. ACCESS Health International, ISIF 2013 Grant Award City Health Office MTI Next Billion Project* Albert Einstein College of Medicine University of Illinois at Chicago Telehealth Center DermUtopia American Academy of Dermatology (AAD)* Medical Center in California* Hualien Hospital Harvard Mass General Hospital
*Pilot deployments 2009-2010
ClickMedix has a software and a service model. There is a one-time setup fee (depending on the disease category and screening / referral information our customer organization want to collect).
There is also a per user per month fee: depending on the country and number of users, it is 5-50 USD per user per month.
License fee: for large enterprises, ClickMedix has a licensing fee at a sliding scale amount and usually waived for the first year.
For large enterprises, ClickMedix has a monthly HIPAA-compliant secure server support and maintenance fee. Interview with representative
Goal 3: Good health and well-being
Along with direct sales, ClickMedix partners with interested NGOs, government agencies, and health organizations to deploy their ehealth platform.
ClickMedix has deployments in 18 countries, over 2,000 health practitioner users, and serves over 300,000 patients growing at more than 10,000 per month. Interview with representative Apple does not publish download statistics for their app store and the Android app shows that installs are between 100 – 500.
Connectivity requirement for the product/service to work (mobile internet, SMS, voice, fixed internet, Wi-Fi, other [specify]).
Coverage required for the product/service to work (2G, 3G, 4G, LTE, broadband, dial-up, other [specify]).
Device features required for the product/service to work (bluetooth, Wi-Fi, camera, IVR, GPS, accelerometers/motion sensors, physiologic biosensors, biometric identifiers, SIM, memory card (e.g microSD), other [specify]).
Device(s) type required for the product/service to work (smartphone, feature phone, computer, tablet, other [specify]).
Connectivity requirement for the product/service to work. Some apps/services can work offline. If no, specify if network connectivity is needed at any point (e.g connectivity needed for download).
Is the product/service able to receive and send back information to the user?
Rates of user vs downloads/subscriptions – Compliance rate for the eHealth service
Support according to the literacy level required from the user. If yes, specify type of literacy support. If no, the user is intended to be literate.
Operating system required and software version (Android, IOs, Windows, other [specify])
Power supply required for the product/service to work (uninterrupted prower supply (UPS), ocassional power supply [minimum time required], other).
Education and behavior change, human resource management, decision support, data collection & analytics, electronic medical records, Healthcare provider- CHW training, telemedicine/remote diagnostic, stock management, disease surveillance and reporting
Turn-key and customizable cloud-based web applications that are HIPAA compliant. Information is encrypted on the remote device, in transit and on the website. Support for all major operating systems, internet browsers, and mobile devices.
Included with subscription
Using ClickMedix’s suite of risk assessment programs, health coaches and non-medically trained care givers are able to detect health risk symptoms (i.e. congestive heart failure, post-hospital rehab) to eliminate the need to visit ERs.
While not specific to this product, a study conducted in Uganda and Guatemala found that smartphone-based systems for teledermatology consultation using a medical student proxy are feasible for delivery of care in the developing world at relatively little cost.
Physicians consulting with patients can consult with 4-10 times more patients. Patients receive specialist consultation in less than 3 days.
Greisman, L., Nguyen, T.M., Mann, R.E., Baganizi, M, Jacobson, M, Paccione, G.A., Friedman, A.J. and Lipoff, J.B., 2014, Feasibility and Cost of a Medical Student Proxy-based Mobile Teledermatology Consult Service with Kisoro, Uganda, and Lake Atitlán, Guatemala, International Journal of Dermatology, 54(6), pp. 685–692.
Leeds, N., Singhal, R., Paul, J. and Annaswamy, A., 2015, Scalable Ecosystem Solution to Screen and Treat Patients with Chronic Infections and Hearing Loss in Emerging Markets, Technologies for Development, pp. 153–163.
Ho, B., Lee, M. and Armstrong, A.W., 2013, Evaluation Criteria for Mobile Teledermatology Applications and Comparison of Major Mobile Teledermatology Applications, Telemedicine and e-Health, 19(9), pp. 678–682.
Nguyen, K., 2013, Mobile Teledermatology in the Developing World: Implications of a Feasibility Study on 30 Egyptian Patients with Common Skin Diseases, Yearbook of Dermatology and Dermatologic Surgery, pp. 355–356.
Osei-Tutu, A., Shih, T., Rosen, A., Amanquah, N., Chowdhury, M., Nijhawan, R.I., Siegel, D. and Kovarik, C., 2013, Mobile Teledermatology in Ghana: Sending and Answering Consults via Mobile Platform, Journal of the American Academy of Dermatology, 69(2).
Field trials to evaluate rate of patients consulted
Developed Products – Diabetes, Heart Disease and Mental Health Management Tele-Dermatology, Tele-ENT (ear, nose, and throat) and Tele-Ophthalmology Customizable Features – Workflows, Payment Collection, Patient Registration, Referrals, e-Prescribe
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