Eneza Education is a platform that utilizes USSD/SMS technology as a study tool to provide educational resources in remote schools.
Eneza Education is a platform that uses low-cost mobile technology to give users educational lessons using SMS, Web, and Android platforms. This platform was created in partnership with Safaricom and Kenya Primary School Headteacher Association. Its core features include lesson assessment based on the national curriculum, an Ask-a-Teacher service, where students ask live questions to teachers, and receive a response within 30 minutes. Other additional features are SMS Wikipedia, Reader Boards, and other non-curriculum content such as health education.
Africa: Kenya, Ghana, Cote d’Ivoire, Nigeria, Tanzania
This platform is implemented by Safaricom through the Shupavu 291 service, the UN Refugee Agency (UNHCR), Vodafone Foundation, and education-focused NGO’s.
This platform charges 0.1 USD (Ksh. 10) per week that is deducted from users’ airtime for the learning materials service.
Goal 4: Quality education
Users can obtain the service from subscribing to Shupavu291 by dialing *291# or sending the word “START” to 20851 at a cost of 0.1 USD (Ksh 10) per week deducted from the users’ airtime.
Mobile Internet, SMS, voice, Fixed Internet, Wi-Fi, etc
2G, 3G, 4G, LTE, broadband, dial-up, other [specify]
Smartphone, feature phone, computer, tablet, other [specify]
bluetooth, Wifi, camera, IVR, GPS, Accelerometers/Motion sensors, physiologic biosensors, biometric identifiers, SIM, Memory card (e.g microSD), other [specify]
Connectivity requirement for the product/service to work. Some apps/services can work offline.
he product/service able to receive and send back information to the user?
Support according to the literacy level required from the user. If no, the user is intended to be literate.
Android, IOs, Windows, or other [specify]
Uninterrupted power supply (UPS), ocassional power supply [minimum time required], other
education equipment, educational behavior change, human resource management, decision support, data collection & analytics, electronic education records, education provider, stock management, special education surveillance and reporting
Eneza Education provides learning materials for students and tracking of students’ performance using SMS technology. This platform uses activation codes to start taking a quiz in a particular topic that is being taught in class and students are directed to answer the questions and receive feedback based on their answers. Teachers are able to track the performance through the data collected that is made accessible to teachers and parents.
This platform has partnered with Safaricom to roll out a revision tool, Shupavu 291, which is currently available in 400 schools across Kenya and can be accessed from any mobile by dialing *291# or sending the word “START” to 20851 at a cost of 0.1 USD (Ksh 10) per week deducted from the users’ airtime. The service also includes an “Ask a teacher” feature where students ask questions remotely to a live teacher.
This platform offers a single course for teachers with instructions on how to use the platform and guidance on ways to interpret student outcomes.
This service targets primary and secondary schools in remote areas with no access to educational resources. It is expected to enable users: study any topic, access curated and localized content, and have a teacher available to ask questions.
This platform did an internal 3-month long impact study among pilot schools, in 2013, which resulted in an improvement of at least 15% compared to the previous year and found that the platform fostered knowledge retention and collaborative learning among students.
After implementing the platform in 3 countries the organization found that the students improve their academic performance by 22% after using the platform for 3 months.
No third party organizations, only testing performed by the designer.
A mobile phone with airtime of 0.1 USD (Ksh. 10) per week to connect to the service, WiFi, or internet connection to connect to the mobile application and/or website.
Oluwatobi S. and Olurinola I., 2015, Mobile Learning in Africa: Strategy for Educating the Poor.
Reid D. and Pruijsen C., 2015, Increasing Learning Outcomes in Developing Countries Engaging Students Out of the Classroom Using SMS and Voice Mobile Technology, pp 421-436.
Scharff C., Rene V., Schoepp J. G., Shah N. K. and Greenberg A., 2017, Exploring Mobile Device Literacy in Senegal, 2017 IEEE Global Humanitarian Technology Conference, IEEE.
This platform has been approved by the Kenya Institute of Curriculum Development and has advisors from the Ministry of Education, and it has also partnered with Kenya Primary School Headteacher Association to develop it.
Impact studies have been done in 2012 and 2014 found out that the use of Eneza Education increased students’ test scores by around 9 points, out of a maximum of 500, more than students who do not use the platform.
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