Updated on July 27, 2020


Created on October 8, 2018

Upande WaSHMIS

Upcoming Update

WaSHMIS (Water Sanitation Hygiene Management Information System) is a system for monitoring and managing Non-Revenue Water (NRW).

Developed By Unknown
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Product Description

WaSHMIS (Water Sanitation Hygiene Management Information System) is a scalable, interoperable system for monitoring and managing Non-Revenue Water (NRW). It works with remote monitoring data (flow, pressure, level) and billing data to calculate water balance at zonal levels and thereafter linking the output with a central asset database (GIS).

Distributors / Implementing Organizations

Upande Limited

Manufacturing/Building Method


Intellectural Property Type

Open Source

User Provision Model

Users can obtain this product directly from Wahsmis.

Distributions to Date Status

The exact number is unknown, however, the product is currently being used by several companies such as Kericho Water & Sanitation Company Limited (KIWASCO), Naivasha Water, Sewerage and Sanitation Company, Nakuru Rural Water and Sanitation Company Limited (NARUWASCO), Water Sector Trust Fund (WSTF), and Mobitech Water Solutions.

Design Specifications

Water Sanitation Hygiene Management Information System (WaSHMIS) is a set of integrated products for monitoring and managing Non-Revenue Water (NRW). It consists of sensors to acquire and transmit data, server-based processing and storage of data, and a web portal facilitating visualization of data streams in real-time. More information is collected through Customer Identification Surveys and is used to map water usage, and this is integrated with the metering information which can be used to show usage patterns, leak detection, and reduce Non-revenue Water.

Technical Support


Replacement Components




Manufacturer Specified Performance Parameters


Vetted Performance Status

Testing performed by Upande and GSMA determined that the GSM-enabled loggers being used to narrow in on subzones with higher Non-Revenue Water (NRW), CIS App used to reconcile GIS and billing, and the Job Card App being tested to track corrective action performance, all aimed at more revenue, a better level of service, lower operating price, compared to the traditional manual model.


No known safety hazards are related to this product.

Complementary Technical Systems

Customer Data Collection in the field requires a smartphone.

Academic Research and References

Compliance with regulations


Other Information

GSMA (2017): Mobile for Development Utilities Programme. Catalogue of Grantees.  

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