Updated on June 23, 2024


Created on July 28, 2017



WhereIsMyTransport provides public transport data from emerging cities.

Developed By
  1. WhereIsMyTransport
Tested By
  • University of Cape Town
Content Partners


Product Description

WhereIsMyTransport’s goal is to create a single data platform for public transport across a city and make this accessible to citizens. They make this data available, to partners and researchers, from their open API.

While still available, the Public Transport App for end-users is no longer being actively developed.

WhereisMyTransport pricing takes into account a range of factors, based on services required, data complexity, and other things unique to each client. Interview with representative

Target SDGs

SDG 11: Sustainable Cities and Communities

SDG 9: Industry, Innovation and Infrastructure

Target Users (Target Impact Group)

Public Sector Agencies

Distributors / Implementing Organizations

WhereisMyTransport works with cities and regional transport operators to collect data and distribute to public transit customers.

Competitive Landscape

Direct competitors include Digital Matatus.

Manufacturing/Building Method

WhereIsMyTransport is a SaaS application built on the Microsoft Azure cloud.Interview with representative WhereIsMyTransport publishes their API codebase on GitHub.

Intellectural Property Type


User Provision Model

Interested partners can contact Whereismytransport here for more information and to setup a contact. Developers can sign up for free API access. Public transit users can download the Public Transport App from the iTunes Store or Google Play Store.

Distributions to Date Status

The public transport app is available in 30 major cities across Africa, the Middle East and Asia. According to the Google Play Store the Public Transport App has been downloaded 5000+ times.

Areas of analysis

Public transportation, GIS

Data acquisition methods

Partner data sets, GPS, mobile data collection

Open source code (Y/N/Other)


Open source data (Y/N/Other)

Yes, data available, from their open API

Subscription required for data aquisition (Y/N)


Additional organizations/companies used to publish or analyze the data? (Y/N)


Third party (User) data access

API access

Design Specifications

WhereisMyTransport's API is based on REST, JSON, OAuth 2.0 and OpenID Connect. Detailed information is available on their documentation page.

Product Schematics

Technical Support

Support is provided as a part of the subscription/partnership by WhereisMyTransport. Support is available for the free API.

Replacement Components




Manufacturer Specified Performance Parameters

To create an open platform for public transportation data from traditional and informal collection methods Utilize framework to provide efficient routing information to public transportation users Build models of long term transit information to provide information on infrastructure investments

Vetted Performance Status

In a study of the implementation of the Jammie Shuttle, which uses the WhereisMyTransport services, they found that users had an increased feeling of security, reduced uncertainty of the schedule, and were more willing to use the shuttle as it was more efficient. 1



Complementary Technical Systems


Academic Research and References

Vanderschuren M. and Vries D.D., 2013,  Advanced Public Transportation Information Provision: What are the Effects on Improved Customer Satisfaction?, 16th International IEEE Conference on Intelligent Transportation Systems (ITSC 2013), pp. 499-504.

Struwig, C. B. and Andersen, S. J., 2014,  Performance Measurement Trends in the Implementation of Intelligent Transportation Systems (ITS) Within the South African Transportation Environment, Proceedings of the rst International Conference on the use of Mobile Informations and Communication Technology (ICT) in Africa UMICTA 2014, 9-10 December 2014, STIAS Conference Centre, Stellenbosch: Stellenbosch University, Department of Electrical & Electronic Engineering, South Africa, ISBN: 978-0-7972-1533-7.

Nur, K., Gammons, T. and Engelbrecht, M., 2017, A Data Driven Approach to Seamless and Efficient Travel is it Really Practical?, Southern African Transport Conference.

Compliance with regulations

According to their Terms and Conditions WhereisMyTransport complies with all local regulations.

Evaluation methods

The product has been evaluated in terms of benefits of a data driven approach to the delivery of improved transport services, technology driven frameworks for intelligent transport systems, and customer satisfaction by providing real time public transport information.

Other Information

Other information:


Enslin C. Mapping the Spaces In-between: How ICT can assist in providing a safer and more efficient commuter experience for all. University of Cape Town Western Cape South Africa.

Awotar, Yudish; VanderSchuren, M.J.W.A. (Marianne); Southern African Transport Conference 31st : 2012 : Pretoria, South Africa; Minister of Transport, South Africa

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