CommCare

Target SDGs

Market Suggested Retail Price

$1,000.00

Target Users (Target Impact Group)

Small and Medium-sized Enterprises, Public Sector Agencies, NGOs

Distributors / Implementing Organizations

500+ projects in over 60 countries

Competitive Landscape

Direct competitors include Mobenzi, emocha, and Medic Mobile.

Manufacturing/Building Method

CommCare was designed by engineers based in the United States, India, Senegal and South Africa.

Intellectural Property Type

Copyright

User Provision Model

Users can sign up for free on CommCare's website. The Android app can be downloaded from the Google Play Store.

Distributions to Date Status

CommCare has about 20,000 active mobile workers and over 235,000 users total as of August 2018. Over 325,000 apps have been built with CommCare, though many may have been used for test projects. There are currently 935 CommCare project spaces that CommCare considers to be active, each of which can hold multiple applications.

Design Specifications

Product Schematics

Technical Support

• CommCare provides free support resources for communities and developers
• Dimagi also hosts a free online academy and offers a certification program for CommCare
• Dimagi has field staff around the world that can provide implementation services to help users design, build, and deploy their mobile projects at an additional cost
• Additional resources are available on the CommCare Help Site and as part of their Quick Start Guides
• Email and phone support are available for advanced software plans

Replacement Components

N/A

Lifecycle

N/A

Manufacturer Specified Performance Parameters

• Reduce maternal and child mortality
• Agriculture training
• Malaria prevention
• Retail distribution

Vetted Performance Status

Safety

N/A

Complementary Technical Systems

CommCare can be integrated with 1500+ apps through Zapier.

Academic Research and References

Compliance with regulations

Standard, Pro, and Advanced plans currently adhere to HIPAA security plans. Dimagi is willing to assume liability and sign a "Business Associates Agreement" (BAA) for advanced software plans to assure HIPAA compliance.

Evaluation methods

Studies evaluating impact of CommCare across four thematic areas: client outcomes and behaviors, frontline worker performance, quality of care, and program efficiency.

The CommCare app is tested for user acceptance using online ratings.

Other Information

News and awards

CommCare offers a compiled evidence base of over 50 studies of its impact. The Australian Centre of International Agricultural Research also released a report of two yearlong studies of CommCare’s impact across nine agricultural projects.