CommCare is a customizable, open source mobile platform that enables non-programmers to build mobile applications for data collection, counseling, behavior change, and a variety of other functions. Information for this product was provided courtesy of the WHO’s 2016 Call for Innovative Health Technologies for Low-Resource Settings.
Hundreds of organizations are using CommCare in 50+ countries.
It impacts Goal 9 “Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation”
Any organization, work group, NGO, local or regional government that collects and manages important amount of information through polls, surveys or forms.
CommCare is built by engineers based in the United States, India, and South Africa.
CommCare has about 12,000 active mobile workers and 44,861 mobile workers who have ever used the app at any point as of July 2016. Over 144,562 apps have been built with CommCare, but a lot of these may have only been used for test projects, There are 475 CommCare project spaces that CommCare considers to be active which can hold multiple applications. Interview with representative
Connectivity requirement for the product/service to work (mobile internet, SMS, voice).
Mobile data coverage required for the product/service to work (2G, 3G, 4G, LTE, other [specify]).
Device(s) type required for the product/service to work (smartphone, feature phone, tablet, other [specify]).
Device features required for the product/service to work (bluetooth, Wi-Fi, camera, IVR, GPS, accelerometers/motion sensors, physiologic biosensors, biometric identifiers, SIM, memory card (e.g microSD), other [specify]).
Connectivity requirement for the product/service to work. Some apps/services can work offline. If no, specify if network connectivity is needed at any point (e.g connectivity needed for download).
Is the product/service able to receive and send back information to the user?
Rates of user vs downloads/subscriptions – Compliance rate for the app/voice/SMS service
Support according to the literacy level required from the user. If yes, specify type of literacy support. If no, the user is intended to be literate.
Operating system required and software version (Android, IOs, Windows, or other [specify])
Education and behavior change, human resource management, decision support, data collection & analytics, electronic medical records, Healthcare provider- CHW training, telemedicine/remote diagnostic, stock management, disease surveillance and reporting
CommCare enables anyone to build mobile applications across health, agriculture, and other development sectors. CommCare allows users to build apps with many functionalities such as collecting text and numbers, capturing GPS coordinates, taking pictures, recording signatures, utilizing audio and video, and interfacing with devices and other applications. Mobile apps that are built using CommCare can be used on Java feature phones, Android phones, tablets, and the web. Users can build and deploy apps without internet on CommCare’s cloud server. A strong network connection is required to set up the application for both smartphones and feature phones. Data submitted to the real-time cloud server is privacy-protected, backed up, and accessible to frontline programs’ supervisors and managers worldwide. The CommCare cloud server also includes access to CommCare Exchange, a collaborative, open-licensed ‘app store’ with all existing CommCare apps. Users can translate CommCare apps into multiple languages, including non-Roman characters. App builders can use the CommCare Messaging feature to design apps that can share information with clients using SMS or pre-recorded Interactive Voice Response (IVR) messages.
CommCare provides free support resources for communities and developers, such as reference materials, tutorials, app building examples, and a user community list-serv. Dimagi also hosts an free online academy and offers a certification program for CommCare. Dimagi has field staff around the world that can provide implementation services to help users design, build, and deploy their mobile projects at an additional cost. Additional resources are available on the CommCare Help Site. Email and phone support are available for advanced software plans.
An analysis that summarizes current data from 140 FHW-supported projects revealed that CommCare is the most frequently used app building platform.
The hundreds of organizations that use CommCare to build mobile applications often run their own performance tests before deployment.
Standard, Pro and Advanced plans currently adhere to HIPAA security plans. Dimagi is willing to assume liability and sign a “Business Associates Agreement” (BAA) for advanced software plans to assure HIPAA compliance.
Studies evaluating impact of CommCare across four thematic areas: client outcomes and behaviors, frontline worker performance, quality of care, and program efficiency.
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