Medic Mobile is a software toolkit for basic phones, smartphones, and computers that combines smart messaging, decision support, easy data gathering and management, and health system analytics.
Africa, Latin America, and Asia
Medic Mobile has worked with 50 partners in 21 countries. Medic Mobile partners with all levels of the health system, including community health workers, NGOs, community clinics and hospitals, ministries of health, and international agencies.
The DIY toolkits are free. The project costs for the other tools can cost anywhere from USD 25,000-60,000 depending on the use case and design needs.Interview with representative In addition to initial project costs, other ongoing implementation costs to consider include mobile phones, SIM cards, data and talk time, breakage and replacement of hardware, ongoing server costs ($720 per year) and retrainings.Interview with representative
Improve decision support to community health workers in last mile communities, increase antenatal care and immunization uptake rates, and improve tracking of outbreaks and drug stock levels.
Community health workers, skilled birth attendants, nurses, doctors, managers
The software for Medic Mobile is open source.
A do-it-yourself version of the Medic Mobile offline web application for antenatal care can be downloaded directly from the Medic Mobile website. The entire Medic Mobile toolkit which also includes applications for childhood vaccinations, disease surveillance, and stock monitoring is only available to partner organizations. Experts note that this business model allows for an open source access model with deployment, customisation etc being charged for. To become a partner organization, submit a request via the online contact form.
13,577 health workers in 23 countries are using Medic Mobile.
The main Medic Mobile toolkit runs on feature phones, smartphones, tablets, and desktop computers. Patients and community health workers can submit information via SMS messaging which is sent to a computer with the web application. The web application receives and stores data sent from community health workers, manages contacts, sends automated messages to individual or multiple recipients, and automatically schedules appointments. The web app also includes a cloud-hosted analytics feature to visualize data. The web app can be hosted locally (i.e without internet connectivity) or on a cloud server. The cloud based web app runs as a responsive web app on desktops, laptops, tablets, or smartphones. The cloud-based web app runs best on Google Chrome, Mozilla Firefox, or Safari on a computer that is connected to the internet.Interview with representative
The Medic Mobile system includes two tools for smart phones. The Medic Mobile App is a full feature Android app that provides an automated task list, contact organization, guidance through clinical actions such as screening for high-risk pregnancies, and target updates. Additionally, Medic Collect is a smart phone tool that is based on ODK Collect. Unlike ODK Collect which requires internet or wifi to send data, Medic Collect allows for data to be sent via SMS.Interview with representative
Users can also install a Medic Mobile SIM app to submit information on feature phones with custom forms. Many partners use Nokia feature phones (within 101-190 model range) although generally any feature phone with SMS capabilities will suffice.Interview with representative The price point for feature phones should be around USD 25 each.Interview with representative
Medic Mobile has also developed do-it-yourself (DIY) toolkits that are separate from the primary toolkit. There is currently only a DIY toolkit for antenatal care. The specifications for the DIY toolkits are as follows:
Representatives from Medic Mobile conduct on-site training sessions for organizational or facility level supervisors prior to launch. These secondary users are responsible for training community health workers. Medic Mobile will translate its tools to accommodate local languages.Interview with representative
Feature phones that are used for Medic Mobile should ahve a long battery life (800 hours on standby and 12+ hours of talk time).Interview with representative
Medic Mobile, DMF India, Kilifi Kids, Kenya Ministry of Health
Medic Mobile, DMF India, Kilifi Kids, Kenya Ministry of Health
Connectivity requirement for the product/service to work (mobile internet, SMS, voice, fixed internet, Wi-Fi, other [specify]).
Coverage required for the product/service to work (2G, 3G, 4G, LTE, broadband, dial-up, other [specify]).
Device features required for the product/service to work (bluetooth, Wi-Fi, camera, IVR, GPS, accelerometers/motion sensors, physiologic biosensors, biometric identifiers, SIM, memory card (e.g microSD), other [specify]).
Device(s) type required for the product/service to work (smartphone, feature phone, computer, tablet, other [specify]).
Connectivity requirement for the product/service to work. Some apps/services can work offline. If no, specify if network connectivity is needed at any point (e.g connectivity needed for download).
Is the product/service able to receive and send back information to the user?
Rates of user vs downloads/subscriptions – Compliance rate for the eHealth service
Support according to the literacy level required from the user. If yes, specify type of literacy support. If no, the user is intended to be literate.
Operating system required and software version (Android, IOs, Windows, other [specify])
Power supply required for the product/service to work (uninterrupted prower supply (UPS), ocassional power supply [minimum time required], other).
Education and behavior change, human resource management, decision support, data collection & analytics, electronic medical records, Healthcare provider- CHW training, telemedicine/remote diagnostic, stock management, disease surveillance and reporting
DeRenzi, B., Borriello, G., Jackson, J., Kumar, V. S., Parikh, T. S., Virk, P. and Lesh, N. (2011), Mobile Phone Tools for Field-Based Health care Workers in Low-Income Countries. Mt Sinai J Med, 78: 406–418. doi:10.1002/msj.20256
Medic Mobile endorses USAID’s Principles for Digital Development. Medic Mobile aims to align with national digital health strategy which varies from country to country.Interview with representative
Experts note that in a crowded landscape, MedicMobile provides the main features that you would like to see in an mHealth solution (open-source, localisable and works on simple feature phones when offline). The main Medic Mobile team is based in San Francisco but there is alos sizeable teams in Africa and Asia.
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