Updated on June 7, 2024


Created on September 13, 2019


A virtual open platform that serves as a rapid connectivity tool for critical situations.

Developed By
  1. SES S.A.
Content Partners


Product Description

The SATMED is an e-health platform that enables satellite connectivity. Different health care providers use this tool, including institutes for global health, hospitals, and medical universities.

The purpose of the product is to help healthcare providers make use of information technologies and various mobile health solutions in underserved areas. The main services offered are satellite connectivity, data storage and offline capabilities, and different e-health applications.

The platform was developed by SES S.A., based in Luxembourg.

Target SDGs

SDG 3: Good Health and Well-Being

SDG 9: Industry, Innovation and Infrastructure

Target Users (Target Impact Group)

Community, Public Sector Agencies

Distributors / Implementing Organizations

SES TechCom S.A. (link to demo version) Various partners around the world: Friendship, Archemed, Fondation follereau Luxembourg, German Doctor e.V., Cure International, Charite University Hospital, The Federal Ministry for Economic Cooperation and Development (BMZ), German Corporation for International Cooperation (GIZ)Interview with manufacturer

Competitive Landscape

Direct competitors include Bahmni.

Manufacturing/Building Method


Intellectural Property Type

Select Type

User Provision Model

Demo version provided through SES TechCom S.A. For a full version, contact the manufacturer.

Distributions to Date Status

According to SATMED, there are now more than 10 deployments worldwide.

Telecommunication service required

Broadband satellite (Ku and C band and emergency.lu) or internet connection required (some functions have an offline mode) Interview with manufacturer

Level of connection service needed

Regular internet connection

Additional features required


Device(s) required

Desktop computers or handheld devices

Permanent network connectivity required (Y/N)


Two way communication (Y/N)


Usage rate (%)


Literacy support (Y/N)


Languages available

English, Portuguese, Bengali, and French

Operating system and version

CentOS 7.5 or higher

Power requirements

Dependent on terminal and services contracted Interview with manufacturer

eHealth application

Improve public health and conduct humanitarian operations in emerging and developing countries

Design Specifications

  • E-Health records: By using OpenMRS app it is possible to collect electronic health information of patient populations through Electronic Medical Records (EMR)
  • Health Information Management: District Health Information System (DHIS), Kobo Toolbox, and RapidPro
  • Consultancy: This tool can be used to exchange information and seek second opinions or for educational purposes
  • Cloud service: Data storage and back-up
  • E-Imaging and teleradiology: Easily upload, manage, and store different formats of images. To ensure privacy the images are uploaded with a pseudonym.
  • Group management: Allows users to create groups based on common areas of expertise
  • E-learning: based on Moodle platform
- 1st Party applications: DrHouse, DrWatson, DrVision are Python-built applications - 3rd Party applications: Moodle, DHIS2, RapidPro, OpenMRS, KoboToolBox - SSO: Single-sign-on platforms using CAS - Central Authentication Service Interview with manufacturer

Product Schematics

Technical Support

SATMED is a SaaS that provides technical support services. An SLA is available for customers that includes continuous monitoring, end to end case, and fault management.

Replacement Components

Components, replacement, and spare parts will vary depending on the different services provided by SATMED and acquired by the client. Interview with manufacturer



Manufacturer Specified Performance Parameters

Aiming to help healthcare providers make better use of information technology and mobile health solutions in remote and underserved areas.

Vetted Performance Status




Complementary Technical Systems


Academic Research and References

Hoffman, M. and Florey, L.F., 2015, Humanitarian Law Implemented: Space Communication in the Service of International Humanitarian Law, 58th IISL Colloquium on the Law of Outer Space (E7), Paper ID: 29996, pp. 2-7.

Leurquin, C. and Vernile, A., 2016, Chapter 13: Satellite Connectivity for Development, Yearbook on Space Policy 2016, Springer International Publishing AG 2018.

Rooke, R., 2012, SATMED: Legal Aspects of the Physical Layer of Satellite Telemedicine, Michigan Journal of International Law, 34, University of Nebraska-Lincoln College of Law.

“SATMED.” 2017. Satmed.Lu. April 5, 2017. https://www.satmed.lu/index.php

“SATMED.” n.d. Satmed.Lu. Accessed June 7, 2024. https://www.satmed.lu/project_eritrea.php

“SATMED.” n.d. Satmed.Lu. Accessed June 7, 2024. https://www.satmed.lu/project_bangladesh.php

“SATMED.” n.d. Satmed.Lu. Accessed June 7, 2024. https://www.satmed.lu/project_niger.php

“SATMED.” n.d. Satmed.Lu. Accessed June 7, 2024. https://www.satmed.lu/project_benin.php

“SATMED.” n.d. Satmed.Lu. Accessed June 7, 2024. https://www.satmed.lu/project_sierraleone.php

“SATMED.” n.d. Satmed.Lu. Accessed June 7, 2024. https://www.satmed.lu/partners.php 

“Homepage.” 2020. Friendship NGO. November 5, 2020. https://friendship.ngo/

Users, great. and “Home – ARCHEMED – Doctors for Children in Need.” Archemed.Org. Accessed June 7, 2024. https://www.archemed.org/ 

“Tout seul, on va vite. Ensemble, on va plus loin.” 2020. Fondation Follereau Luxembourg. February 3, 2020. https://ffl.lu/

“German Doctors: Testimonials from Our Doctors.” n.d. German Doctors. Accessed June 7, 2024. https://www.german-doctors.de/en/

“CURE International – Help Kids Heal.” 2023. CURE -. April 4, 2023. https://cure.org/

“Federal Ministry for Economic Cooperation and Development.” n.d. Federal Ministry for Economic Cooperation and Development. Accessed June 7, 2024. https://www.bmz.de/en/

giz. 2024. “Homepage.” Giz.De. June 7, 2024. https://www.giz.de/de/html/index.html

“Goal 3.” n.d. Sdgs.Un.Org. Accessed June 7, 2024. https://sdgs.un.org/goals/goal3

“Goal 9.” n.d. Sdgs.Un.Org. Accessed June 7, 2024. https://sdgs.un.org/goals/goal9

“SATMED.” n.d. Satmed.Lu. Accessed June 7, 2024. https://www.satmed.lu/contact.php

“SATMED.” 2017. Satmed.Lu. April 5, 2017. https://www.satmed.lu/

“Emergency.Lu: Luxembourg’s Global Crisis Response and Support.” 2023. Emergency.Lu. July 27, 2023. https://emergency.lu/

“SATMED.” n.d. Satmed.Lu. Accessed June 7, 2024. https://www.satmed.lu/tool-medical-records.php

“SATMED.” n.d. Satmed.Lu. Accessed June 7, 2024. https://www.satmed.lu/tool-analysis.php

“SATMED.” n.d. Satmed.Lu. Accessed June 7, 2024. https://www.satmed.lu/tool-consultancy.php

“SATMED.” n.d. Satmed.Lu. Accessed June 7, 2024. https://www.satmed.lu/tool-cloud.php

“SATMED.” n.d. Satmed.Lu. Accessed June 7, 2024. https://www.satmed.lu/tool-radiology.php

“SATMED.” n.d. Satmed.Lu. Accessed June 7, 2024. https://www.satmed.lu/tool-groups.php

“SATMED.” n.d. Satmed.Lu. Accessed June 7, 2024. https://www.satmed.lu/tool-e-learning.php

Compliance with regulations

SATMED operates in accordance with the Data Protection Laws and complies with EU regulations and the GDPR. Local national policies and regulations need to be addressed in specific deployment locations. Interview with manufacturer The National Commision for Data Protection (CNPD) is an independent authority established by the Act of August 2, 2002 on the protection of individuals with regard to the processing of personal data and was involved in the design phase of SATMED. CNDP is responsible for verifying the legality of the files and any collection, use, and transmission of information concerning identifiable individuals and must ensure in this context respect for the fundamental rights and freedoms of natural persons, including their private lives. Interview with manufacturer

Evaluation methods

Although no testing has currently been done, performance parameters include bandwidth, packet loss, latency, and signal degradation due to natural phenomena such as rain. There are two parts to their internal evaluations: connectivity and software. For software evaluation the partners/customers complete surveys related to sustainability, social impact, organizational impact, training required, monitoring capability, and dissemination to other entities. <sup>Interview with manufacturer</sup>

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