FixMyStreet

Target SDGs

Target Users (Target Impact Group)

Community, Public Sector Agencies, NGOs

Distributors / Implementing Organizations

mySociety

Competitive Landscape

Direct competitors include PublicStuff and SeeClickFix.

Manufacturing/Building Method

FixMyStreet.org provides website frameworks as well as guidance documents on how to set up your own FixMyStreet forum. Once established, administrators also have access to their counterparts in other cities for assistance and guidance in website development.

Intellectural Property Type

Open-source

User Provision Model

Users can download all required files on Github repository. Guidance for installation of the app is explained in detail here.

Distributions to Date Status

Currently available in 13 countries.

Design Specifications

FixMyStreet.org was developed in Perl using the Catalyst framework for reporting problems to local governments. It is now at version 2.0.4.

Product Schematics

Technical Support

Technical support is available both from FixMyStreet and from counterparts in other cities.

Replacement Components

N/A

Lifecycle

N/A

Manufacturer Specified Performance Parameters

This is an app for reporting things which are broken, dirty, damaged or dumped, and need fixing, cleaning or clearing: graffiti, flytipping, broken playground equipment, street lighting, potholes.

Vetted Performance Status

Unknown

Safety

N/A

Complementary Technical Systems

N/A

Academic Research and References

Compliance with regulations

Understanding regulations require consulting with your local municipality to ensure effective communication of citizen's concerns.

Evaluation methods

FixMyStreet is constantly updating their systems. Users can provide comments to the team directly via email at team@fixmystreet.com.

Other Information

Note that the local authorities had been on board with the FixMyStreet system of reporting. This review highlights issues encountered when setting up channels of communication with public offices.