Updated on June 3, 2024

·

Created on October 4, 2018

FrontlineSMS

FrontlineSMS is a free open source software used to distribute and collect information via text messages (SMS).

Developed By
  1. Occam Technologies Inc
Content Partners
Unknown

Author

Product Description

FrontlineSMS enables users to connect a range of mobile devices to a computer to send and receive SMS text messages. Organizations can build and use their customised automated messaging platforms using Frontline SMS.

Frontline SMS has been implemented  and used in many industries such us compaigns, radio, education and events management.

Target SDGs

SDG 11: Sustainable Cities and Communities

SDG 8: Decent Work and Economic Growth

Target Users (Target Impact Group)

Small and Medium-sized Enterprises

Distributors / Implementing Organizations

FrontlineSMS, entreprises.

Manufacturing/Building Method

Software development.

Intellectural Property Type

Select Type

User Provision Model

Download the app from the website.

Distributions to Date Status

FrontlineSMS is used by humanitarian NGOs in more than 40 countries.

Mobile service required

SMS, USSD

Device(s) required

Phone, Laptop

Additional features required

None

Permanent network connectivity required

None. The solution works offline too.

Type of applications for data collection

SMS, shortcodes (USSD), surveys

Level of mobile data coverage needed

The app works online and offline.

Type of data collected

SMS

Usage rate (%)

98% recommendation rate.

Literacy support

Yes

Languages available

English

Operating system and version

N/A

Power Requirements

N/A

Application of mobile data collection

  • Community reach
  • Healthcare services
  • Disasters

Design Specifications

FrontlineSMS plateform technical specifications:

  • 24/7 live platform
  • Cloud hosted
  • Automated missed calls
  • Native integration with third party services including Salesforce, Zapier and NationBuilder
  • Cross-browser compatible
  • Back-up system available
  • Secured data

Product Schematics

Technical Support

Customer Must Request Service Credit. In order to receive any of the Service Credits described above, Customer must notify Occam in writing via support@frontlinesms.com

Replacement Components

N/A

Lifecycle

N/A

Manufacturer Specified Performance Parameters

Provide scalable and reliable solution.

Vetted Performance Status

Reached 98% recommendation rate.

Safety

N/A

Complementary Technical Systems

N/A

Academic Research and References

Sharath Srinivasan, FrontlineSMS, Mobile-for-Development, and the “Long Tail” of Governance1, January 2014

“FrontlineSMS.” n.d. FrontlineSMS. Accessed June 3, 2024. https://www.frontlinesms.com/

“FrontlineSMS Alternatives.” n.d. Getalternative.Net. Accessed June 3, 2024. https://getalternative.net/software/frontlinesms 

“Goal 11.” n.d. Sdgs.Un.Org. Accessed June 1, 2024. https://sdgs.un.org/goals/goal11

“Goal 8.” n.d. Sdgs.Un.Org. Accessed May 29, 2024. https://sdgs.un.org/goals/goal8

“FrontlineSMS.” 2012. SourceForge. June 28, 2012. https://sourceforge.net/projects/frontlinesms/

Carter, Brandon. n.d. “IMAGINATIONFORPEOPLE.” IMAGINATIONFORPEOPLE. Accessed June 3, 2024. https://imaginationforpeople.org/

“Technical Specifications —.” n.d. FrontlineSMS. Accessed June 3, 2024. https://www.frontlinesms.com/tech-specs

“Service Level Agreement —.” n.d. FrontlineSMS. Accessed June 3, 2024. https://www.frontlinesms.com/sla

Compliance with regulations

Available

Evaluation methods

Field trials.

Other Information

In 2009, FrontlineSMS was the recipient of a Tech Award in the “Equality” category.

 In 2013, FrontlineSMS was named the #1 Tech NGO in the world by the Global Journal.

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