Agriculture
March 15, 2024
FixMyStreet
Read SolutionImplemented by
FixMyStreet
Updated on April 10, 2024
·Created on June 27, 2017
PublicStuff offers a community-driven web portal and Android and iOS mobile applications for citizens
PublicStuff offers a community-driven web portal and Android and iOS mobile applications that citizens can use to submit service requests, get community information, access neighborhood mapping tools, and network with their neighbors and leaders on a permanent basis.
The purpose of PublicStuff platform is to simplify communication between citizens and their local government with the goals of increasing civic participation, accountability, and efficiency in municipalities.
PublicStuff also provides a paid constituent relationship management system (CRM) that local governments, large and small, can use to manage requests submitted through the platform and for communications with their residents.
Target SDGs
SDG 11: Sustainable Cities and Communities
SDG 16: Peace, Justice and Strong Institutions
Target Users (Target Impact Group)
Household, Community, Public Sector Agencies
Distributors / Implementing Organizations
More than 200 cities within the U.S. are currently using PublicStuff’s platform, including Palo Alto, Elk Grove, Fairfield, Philadelphia and Berkley. The service covers 60 percent of the U.S. population.
Competitive Landscape
Direct competitors include SeeClickFix and FixMyStreet.
Manufacturing/Building Method
This is a software product developed for web, Android and iOS access.
Intellectural Property Type
Copyright
User Provision Model
Users configure their work environment by themselves within the PublicStuff platform. The application can be downloaded from the Google Play Store and Apple Store. There is a comprehensive installation and configuration guide available at the PublicStuff Client Resource Center. For inquiries, users and system administrators can contact Publicstuff.
Distributions to Date Status
More than 200 cities within the U.S. are currently using PublicStuff’s platform. Number of users is unknown but PublicStuff's Android app download page states that app ranges from 10,000 to 50,000 installs.
Design Specifications
Publicstuff is a cloud-based software developed mainly over Ruby but includes other languages as JavaScript, Python and PHP. Users can visit the PublicStuff Client Resource Center, FAQ section and contact section on the PublicStuff web page for support.
Technical Support
N/A
Replacement Components
N/A
Lifecycle
N/A
Manufacturer Specified Performance Parameters
Unknown
Vetted Performance Status
Safety
N/A
Complementary Technical Systems
N/A
Academic Research and References
Compliance with regulations
Understanding local and national regulations is required due to privacy and security policies.
Evaluation methods
Partner testing and field trials
Other Information
It is possible to check the McAllen 311 launch video, as the official civic engagement tool to allow residents to stay in touch with the City.
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