Echo Mobile

Product Description

The Echo Platform leverages an increasingly rich array of mobile channels, including toll free SMS, Interactive Voice Response (IVR), Unstructured Supplementary Service Data (USSD), as well as smartphone apps, social media and sensor based data collection.

Its objective is to allow organizations of any size to extend their reach and give voice to markets and communities worldwide. The current user list includes the World Bank, UNICEF, UNDP, UC Berkley, Aga khan Foundation, Ipsos and Africa’s Voices.

Watch a video about Echo Mobile.

Distributors / Implementing Organizations

Echo Mobile is a Nairobi-based firm.

Manufacturing/Building Method

Software Development.

Intellectural Property Type

Patent Protected

User Provision Model

Access via the web application at www.echomobile.org

Distributions to Date Status

Echo works directly with 40 organizational users in Kenya. Echo clients have engaged 1.2 million people in hundreds of thousands of interactions a month.

Design Specifications

Data collection:

Easily design surveys and send instantly or schedule as auto-responses or in recurring intervals.

Feedback & Inquiries:

Set up structured listeners to receive comments or questions 24/7 at no charge to the customer

Notices & Alerts:

Extend your relationships with clients, and promote your product or message with SMS notices

Quizzes:

Educate, entertain, or collect data through scored quizzes with optional airtime rewards.

Field Reporting:

Create a paperless reporting system for field staff and monitor activity in real-time.

Product Registration:

Allow customers to register products for free by SMS and create a database of detailed client profiles.

Coupons:

Send coupons for products or services, redeem by SMS or mobile application, and track online.

Journals:

Provide clients with a journal of their business or activity in recurring surveys that report and collect.

Technical Support

Technical support provided by Echo Mobile team, through a live chat tool or by email. Check out this page about using the platform.

Replacement Components

N/A

Lifecycle

N/A

Manufacturer Specified Performance Parameters

Strengthen the connection between organizations and the people they work with no matter where they are.

Vetted Performance Status

None.

Safety

N/A

Complementary Technical Systems

None.

Academic Research and References

Digital Impact Alliance, 2018,A research initiative from the Digital Impact Alliance (DIAL) and Echo Mobile

Compliance with regulations

Unknown.

Other Information

None.

You must be logged in to post a comment.

Read Solution

All Solutions

Contribute to E4C's Library of Breakthrough Sustainable Development Technology Solutions

Suggest A Solution

Get more information about Solutions Library and its features.

Learn More

Have thoughts on how we can improve?

Give Us Feedback

Welcome to E4C.

Product Description

Data collection:

Feedback & Inquiries:

Notices & Alerts:

Quizzes:

Field Reporting:

Product Registration:

Coupons:

Journals:

Leave a Reply

Explore similar solutions

Agriworks Mobile Irrigation Systems

Medic Mobile

Mobile Hydro Rotor

Mobile Technology For Teachers (MT4T)

NRS Relief Rex Hall Mobile Storage Units

Off Road Mobile Clinic

Philips and Rhiza Foundation Mobile Clinic

Ustad Mobile

Mobile General Medicine Clinic

Referral App (Vula Mobile)

Contribute to E4C's Library of Breakthrough Sustainable Development Technology Solutions

Get more information about Solutions Library and its features.

Join a global community of changemakers.