Updated on October 8, 2018

·

Created on October 8, 2018

Echo Mobile

Upcoming Update

Echo Mobile operates and develops a scalable cloud-based mobile-first communication and management information platform.

Developed By Unknown
Content Partners
Unknown

Author

Product Description

The Echo Platform leverages an increasingly rich array of mobile channels, including toll­ free SMS, Interactive Voice Response (IVR), Unstructured​ Supplementary Service Data (​USSD), as well as smartphone apps, social media and sensor based data collection.

Its objective is to allow organizations of any size to extend their reach and give voice to markets and communities worldwide. The current user list includes the World Bank, UNICEF, UNDP, UC Berkley, Aga khan Foundation, Ipsos and Africa’s Voices.

Watch a video about Echo Mobile.

Distributors / Implementing Organizations

Echo Mobile is a Nairobi-based firm.

Manufacturing/Building Method

Software Development.

Intellectural Property Type

Patent Protected

User Provision Model

Access via the web application at www.echomobile.org

Distributions to Date Status

Echo works directly with 40 organizational users in Kenya. Echo clients have engaged 1.2 million people in hundreds of thousands of interactions a month.

Design Specifications

Data collection:

Easily design surveys and send instantly or schedule as auto-­responses or in recurring intervals.

Feedback & Inquiries:

Set up structured listeners to receive comments or questions 24/7 at no charge to the customer

Notices & Alerts:

Extend your relationships with clients, and promote your product or message with SMS notices

Quizzes:

Educate, entertain, or collect data through scored quizzes with optional airtime rewards.

Field Reporting:

Create a paperless reporting system for field staff and monitor activity in real-­time.

Product Registration:

Allow customers to register products for free by SMS and create a database of detailed client profiles.

Coupons:

Send coupons for products or services, redeem by SMS or mobile application, and track online.

Journals:

Provide clients with a journal of their business or activity in recurring surveys that report and collect.

Technical Support

Technical support provided by Echo Mobile team, through a live chat tool or by email. Check out this page about using the platform.

Replacement Components

N/A

Lifecycle

N/A

Manufacturer Specified Performance Parameters

Strengthen the connection between organizations and the people they work with no matter where they are.

Vetted Performance Status

None.

Safety

N/A

Complementary Technical Systems

None.

Compliance with regulations

Unknown.

Other Information

None.

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