Echo Mobile operates and develops a scalable cloud-based mobile-first communication and management information platform.
The Echo Platform leverages an increasingly rich array of mobile channels, including toll free SMS, Interactive Voice Response (IVR), Unstructured Supplementary Service Data (USSD), as well as smartphone apps, social media and sensor based data collection.
Its objective is to allow organizations of any size to extend their reach and give voice to markets and communities worldwide. The current user list includes the World Bank, UNICEF, UNDP, UC Berkley, Aga khan Foundation, Ipsos and Africa’s Voices.
Watch a video about Echo Mobile.
> Past projects in Kenya and East Africa.
Echo Mobile is a Nairobi-based firm.
To use the Echo platform, three different plans are available, one of which comes without a monthly subscription fee and works on a pay-as-you-go basis. Postpaid plans start at US$60 and cover among other things prioritized customer support.
|SINGLE PHONE||MULTIPLE PHONES|
KENYA SHARED SHORT CODES: US$ 0.03 (KES 3)/ outgoing SMS. Incoming SMS free.
PRIVATE SHORT CODES AVAILABLE IN KENYA, TANZANIA, NIGERIA, RWANDA AND MALAWI.
Unique rate and fees apply to each country. Shortcodes in other countries can be arranged upon request. Please contact EchoMobile for details.
|US$ 0.07/ minute||US$ 0.45/ minute||US$ 0.12/ minute||US$ 0.05/ minute|
Viamo (Voto mobile previously), mSurvey, magpi
check this comparaison of SMS platforms published by UNCHR.
No specified target.
- Governemental organizations and NGOs.
- Individuals and Businesses.
The current user list includes the World Bank, UNICEF, UNDP, Aga khan Foundation, Ipsos, Africa’s voices, nielson, UC Berkeley, The Nature Conservancy, …
Echo mobile is a closed-source software.
Echo Sense is an open source solution.
Access via the web application at www.echomobile.org
Echo works directly with 40 organizational users in Kenya.
Echo clients have engaged 1.2 million people in hundreds of thousands of interactions a month.
Easily design surveys and send instantly or schedule as auto-responses or in recurring intervals.
Feedback & Inquiries:
Set up structured listeners to receive comments or questions 24/7 at no charge to the customer
Notices & Alerts:
Extend your relationships with clients, and promote your product or message with SMS notices
Educate, entertain, or collect data through scored quizzes with optional airtime rewards.
Create a paperless reporting system for field staff and monitor activity in real-time.
Allow customers to register products for free by SMS and create a database of detailed client profiles.
Send coupons for products or services, redeem by SMS or mobile application, and track online.
Provide clients with a journal of their business or activity in recurring surveys that report and collect.
Strengthen the connection between organizations and the people they work with no matter where they are.
University of California Berkeley for Echo Sense open source solution. More infos about Echo sense.
Echo Mobile is tested by users. Case studies are available online.
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