Agriculture
June 23, 2024
Code for America
Read SolutionImplemented by
Code for America
Updated on June 5, 2024
·Created on September 28, 2019
TaroWorks offline CRM is a data collection tool designed to aid in fieldwork operations.
TaroWorks offline CRM is an app that helps workers in the nonprofit sector manage their field operations. Fieldworkers can collect data in low connectivity settings, analyze metrics, and access reports and historical data including video and text content. TaroWorks helps track fieldworkers’ performance.
Target SDGs
SDG 1: No Poverty
SDG 9: Industry, Innovation and Infrastructure
Target Users (Target Impact Group)
Distributors / Implementing Organizations
TaroWorks was launched by the Grameen Foundation in 2013, and has been implemented by over 100 social enterprises and nonprofit organizations across more than 40 countries, as of July 2019.
Competitive Landscape
Direct competitors include Epicollect5 and Open Data Kit.
Manufacturing/Building Method
N/A
Intellectural Property Type
Trademark
User Provision Model
The demo app can be downloaded for free on Google Play. The commercial version is available via TaroWorks representatives.
Distributions to Date Status
TaroWorks has been implemented by over 100 social enterprises and nonprofit organizations across more than 40 countries, and has over 5,000 mobile users.
Mobile service required
Intermittent only
Device(s) required
Android device
Additional features required
TaroWorks connects remote field staff to Salesforce.com
Permanent network connectivity required
No
Type of applications for data collection
Android app
Level of mobile data coverage needed
3G (intermittent)
Type of data collected
Field data that is collected offline and uploaded to the cloud once connectivity is available
Usage rate (%)
1000+ downloads of the DEMO version
5000+ mobile users Interview with representative
Literacy support
No
Languages available
Via Salesforce’s Translation Workbench, which supports several languages
Operating system and version
Android 2.3.3 and above
Power Requirements
None
Application of mobile data collection
Fieldwork management for nonprofit organizations
Design Specifications
TaroWorks helps nonprofit organizations track fieldworkers' performance by connecting remote fieldworkers directly to Salesforce. It allows teams to use Salesforce online. TaroWorks is designed on following principles:
Technical Support
Each customer can receive up to 1 hour of free support per month. Different packages of professional support are available, ranging from initial training to ongoing consulting.
Replacement Components
N/A
Lifecycle
N/A
Manufacturer Specified Performance Parameters
TaroWorks aims to improve data collection, monitoring, sales and inventory management in the field.
Vetted Performance Status
Sistema Biobolsa used TaroWorks to improve their processes while expanding operations, and concluded that 86% of their biodigesters work perfectly and 95% of biodigesters meet expectations. Village Enterprise fieldworkers used TaroWorks for program monitoring and measured indicators such as increased household savings and decreased poverty likelihood for participating households. With help of data collected using TaroWorks, iDE Global sold over 140,000 units in just two and a half years and expected to sell more than 223,000 in the next three years.
Safety
N/A
Complementary Technical Systems
N/A
Academic Research and References
Nique, M.R. and Smertnik, H., 2016, The Role of Mobile in Delivering Sanitation Services, Broken Pumps and Promises, Springer, pp. 179-194.
Miller, N. and Jean, L.P., 2019, SOIL-Building a Sustainable Citywide Sanitation Service, Sustainable Sanitation Practice.
“Our Clients Have Proven Success with TaroWorks’ CRM.” 2016. TaroWorks. September 7, 2016. https://taroworks.org/clients/
“TaroWorks’ CRM Has Pricing Plans That Scale Up as You Do.” 2016. TaroWorks. August 5, 2016. https://taroworks.org/pricing/
“Goal 1.” n.d. Sdgs.Un.Org. Accessed May 28, 2024. https://sdgs.un.org/goals/goal1
“Contact the TaroWorks’ Team.” 2016. TaroWorks. August 5, 2016. https://taroworks.org/contact-us/
“Our Clients Have Proven Success with TaroWorks’ CRM.” 2016. TaroWorks. September 7, 2016. https://taroworks.org/clients/
“Salesforce Offline: TaroWorks Extends CRM to Field with Mobile App.” 2016. TaroWorks. August 5, 2016. https://taroworks.org/salesforce-offline/
“Supported Languages.” n.d. Salesforce. Accessed June 5, 2024. https://help.salesforce.com/s/articleView?id=sf.faq_getstart_what_languages_does.htm&type=5
“What Is the Difference between Paid Ongoing Consulting and Free TaroWorks Support?” n.d. TaroWorks Support Center. Accessed June 5, 2024. https://taroworks.zendesk.com/hc/en-us/articles/360025460812-What-is-the-Difference-between-paid-Ongoing-Consulting-and-Free-TaroWorks-Support
“TaroWorks’ CRM Has Pricing Plans That Scale Up as You Do.” 2016. TaroWorks. August 5, 2016. https://taroworks.org/pricing/#prof-services
Chang, Elaine. 2016. “Offline Mobile CRM Webinar: Recap & Video.” TaroWorks. November 15, 2016. https://taroworks.org/offline-mobile-crm-webinar-recap/
“Village Enterprise Has Proven Successful with TaroWorks’ CRM.” 2016. TaroWorks. September 22, 2016. https://taroworks.org/village-enterprise-client-profile/
“IDE Has Proven Success with TaroWorks’ CRM Software.” 2016. TaroWorks. September 2, 2016. https://taroworks.org/ide-case-study/
“Case Studies.” 2016. TaroWorks. August 5, 2016. https://taroworks.org/case-studies/
Compliance with regulations
Unknown
Evaluation methods
Taroworks has been evaluated for forecasting demand for products in the WASH sector.
Other Information
Case studies published on TaroWorks website
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